Support
How can we
help?
Clear answers for maps, saved places, trip planning and the road ahead.
Email supportFinding places
How do I search?+
Use Explore to search by place name, address or description. Move the map and choose the current-area option to focus results around the visible region.
How do filters work?+
Filter by place category, fee, booking and detailed feature groups. Combine only the filters that matter so useful alternatives remain visible.
Why can a place differ from its listing?+
Facilities, fees, access and management can change. Follow current signs and the land manager, then send a correction so the directory can improve.
Saved places
What are smart collections?+
Liked, Visited, Want to Visit and Starred update automatically when you mark places. Pins and All Saved provide other quick views.
Can I make my own collection?+
Yes. Create named collections with an icon and notes, then add any place. Use them for a region, season, vehicle or shortlist.
Does saved data sync?+
The app supports private iCloud sync for saved states, collections and trip data when iCloud is available and enabled.
Trip planner
How do I add stops?+
Create a trip, add places and reorder them. You can attach arrival dates, notes and visited status to individual stops.
What happens if a route cannot be calculated?+
Road routing depends on available MapKit directions. The planner retains the stops and can fall back for a failed leg, but you must confirm current road access yourself.
Can I add a packing list?+
Yes. Start with a camping essentials preset or make your own tasks. Trip progress keeps the list beside the itinerary.
Guides and live details
Can I book a place from a route?+
Open a place to find its booking or contact details, then check availability, price and terms with the provider.
Does weather work offline?+
Current and forecast weather requires live data. Save critical forecasts and official warnings before leaving coverage.
Which details are offline?+
The bundled place directory keeps core place details available beyond reliable signal. Live maps, routing, weather and external provider pages may require reception.
Premium and account
What is included for free?+
Map and place details are free, together with two saved lists.
What does Premium add?+
Premium adds unlimited saved lists, trip planning, advanced filters, place weather and road trip routes.
How do I restore a purchase?+
Open the Premium screen and use Restore Purchases while signed into the Apple account used for the original transaction.
Still need a hand?
Tell us what happened.
Include the app version, your device, the place or trip involved and what you expected to see. Please do not send payment details.
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